FREQUENTLY ASKED QUESTIONS

Q: WHY ARE YOUR PRICES SO HIGH WHEN I CAN DRIVE TO THE CAR WASH AND GET MY CAR WASHED FOR CHEAPER?     A: CAR WASHES LEAVE SCRATCHES, SWIRL MARKS ON YOUR PAINT LEAVING YOUR CAR WITH VERY COSTLY DAMAGE. I HANDLE ALL CUSTOMERS CARS WITH GREAT CARE ONLY USING MICROFIBER TOWELS AND SPONGES TO ENSURE NO SCATHES ARE MADE. ALSO, WITH MY WASH I CAN ACTUALLY GET A CLOSE LOOK AT YOUR VEHICLE AND TARGET ALL AREAS LEAVING ZERO AREAS OF YOUR CAR UNWASHED. LASTLY ASIDE FROM USING TOP QUALITY PRODUCTS FOR YOUR VEHICLE, I SAVE YOU TIME ON TRAVELING TO A CAR WASH AND WAITING IN LINE ONLY TO GET SUBPAR RESULTS. LET US DO THE WASHING WHILE YOU ENJOY YOUR FREE TIME.

Q: HOW DO I KNOW WHAT PACKAGE IS RIGHT FOR ME?                                                                                   A: PACKAGES ARE DESIGNED TO TRY AND GET YOU MORE BANG FOR YOUR BUCK PROVIDING MASSIVE SAVINGS. THAT BEING SAID YOU MAY ONLY NEED A EXTERIOR WASH INSTEAD OF A TOTAL EXTERIOR WASH. YOU CAN ALWAYS FEEL FREE TO SEND ME PICTURES OF YOUR CAR AND LET ME KNOW WHAT YOU WANT AND I CAN PROVIDE YOU WITH A PACKAGE THAT IS BEST SUITED FOR YOU. 

Q: HOW DO I GET ON YOUR MAINTENANCE PACKAGE?     A: ALL YOU HAVE TO DO IS GET YOUR FIRST DETAIL AT FULL PRICE AND THEN GET YOUR NEXT DETAIL EVERY MONTH FOR A DISCOUNTED RATE. JUST MAKE SURE WHEN YOU ARE MAKING YOUR APPOINTMENT TO SPECIFY YOU ARE A MAINTAIENCE CUSTOMER. ON OUR END ALL WE DO IS VERIFY IF YOU ARE ELIGIBLE AND YOUR ALL SET.

Q: WHAT IF I HAVE MORE THEN ONE VEHICLE AT ONE LOCATION, CAN I GET A DISCOUNT FOR THAT?         A: WE TRY AND PROVIDE ALL OUR CUSTOMERS WITH BIG SAVINGS SO IN THAT CASE JUST GIVE US A CALL AND WE CAN DISCUSS SAVINGS. 

Q: I DRIVE UBER/LYFT/CAB SERVICE, WHAT IF SOMEONE THROWS UP IN MY CAR IN THE MIDDLE OF THE NIGHT. CAN YOU COME CLEAN MY CAR AS AN EMERGENCY?           A: THAT MUST BE TOUGH AND STRESSFUL HAVING TO STOP WORKING BECAUSE OF THAT. WE ARE HERE TO HELP IN ANY WAY WE CAN SO ABSOLUTLEY GIVE ME A CALL AND I CAN DETAIL YOUR VEHICLE. PLEASE KEEP IN MIND AN UPCHARGE WILL BE CHARGED FOR OFF DUTY HOURS. 

Q: IF MY CAR NEEDS A JUMP START CAN I CALL YOU?         A: OFCOURSE YOU CAN, I ALSO DO JUMPSTARTS STARTING AT $50 AS LONG AS YOUR IN A CLOSE PROXIMITY. DONT WORRY, IF YOUR BATTERY DOES NOT START WITH A JUMPSTART I WONT LEAVE YOU STRANDED. WE CAN GO PURCHASE A NEW BATTERY AND I CAN INSTALL IT FOR YOU AS WELL. 

Q: DO YOU HAVE A SHOP WHERE I CAN BRING IN MY VEHICLE TO GET DETAILED?       A: WE DO NOT HAVE A SHOP AS I AM MOBILE FOR THE MOST PART BUT I DO HAVE PRIVATE AREAS WHERE YOU CAN BRING IN YOUR VEHICLE TO BE DETAILED IN QUEENS. IF THIS IS SOMETHING YOU FEEL MORE COMFORTABLE WITH, YOU MAY TEXT ME OR BOOK AN APPOINTMENT AND JUST MENTION THAT IS WHAT YOU PREFER. 

Q: ARE YOUR DURATION TIMES ACCURATE FOR PACKAGES?     A: ALL DURATION TIMES ON PACKAGES GIVES AN APPROXIMATE TIME IT TAKES TO COMPLETE THE DETAIL. AFTER WE TAKE A LOOK AT THE CONDITION OF YOUR VEHICLE AND THE PACKAGE CHOSEN WE CAN GIVE YOUR A BETTER TIME BUT ALL TIMES WILL BE VERY CLOSE TO THE ONES POSTED ON THE PRICES PAGE. THIS GIVES THE CUSTOMER AN IDEA OF WHEN THEY CAN BE BACK FOR THE FINAL RESULTS IF THEY CHOOSE NOT TO WAIT. 

Q: IF I DONT BOOK AN APPOINTMNET AND NEED SERVICE WITHIN ONE OR TWO HOURS OR THE SAME DAY, CAN YOU STILL DETAIL MY VEHICLE? A: YES! YOU CAN ALWAYS TEXT ME FOR BETTER RESPONSE TIME AS I MIGHT BE BUSY WITH ANOTHER VEHICLE. I WILL LET YOU KNOW THE EARLIEST I CAN MAKE IT TO YOU OR YOU CAN ALSO BOOK ONLINE AT ANYTIME AND I WILL BE THERE. 

Q: CAN I BOOK ONLINE WITHOUT PAYING ONLINE? I WANT TO SECURE MY SPOT BUT DONT WANT TO PAY BY CARD.                                                    A: YOU CAN ALWAYS CONTACT ME VIA TEXT/CALL/EMAIL OR VIA INSTAGRAM SO THAT I CAN BOOK YOUR APPOINTMENT. ONCE THE BOOKING IS COMPLETE YOU WILL RECIEVE A TEXT/EMAIL TO CONFIRM YOUR APPOINTMENT. 

Q: WHAT FORMS OF PAYMENT DO YOU TAKE?                                                                                                                                                                                A: WE TAKE DEBIT, CREDIT CARD, CASH, ZELLE, OR VIA ONLINE WHEN YOU BOOK.